Move Vehicles
Park vehicles outside the driveway and away from approved work areas before service.
Customer Preparation
Get Ready
For Service
A few simple steps help ensure clear access to the areas we're scheduled to clean.
Please Complete Preparation Before Your Appointment
Completing the applicable preparation steps helps provide clear access to the approved service areas.
Before Service
Close Windows + Doors
Check that exterior windows and doors are fully closed before work begins.
Clear Fragile Outdoor Items
Move fragile, lightweight, or easily damaged outdoor items away from service areas.
Pets + Property Access
Secure Pets
Keep pets safely indoors and away from work areas, gates, and access points.
Provide Property Access
Provide required gate, guardhouse, call-box, or property-access instructions.
Ensure Exterior Water Access
Make sure ROOK can access the approved exterior water connection.
Confirmed Appointment Details
Confirmed Appointment Details
Review and follow any additional preparation instructions specific to your roof, property, access, or selected services provided with your confirmed appointment or reminder.
Thank You for Preparing Your Property
Completing the applicable preparation steps helps provide clear access to the areas we'll be cleaning. Thank you.
READY TO START?
View current neighborhood pricing and start your ROOK order online.